Available Jobs

Zirrus is all about making connections. Connecting customers and businesses to one another... and to the world beyond the Yadkin Valley. Zirrus provides world-class technology in a variety of products and services with one goal in mind: to enrich the community. A community that demands speed and reliability out of our products as well as pride and commitment out of our people. And we deliver on that promise. Because this is not just any community - this is our community. As a local employer, we provide opportunities for advancement, excellent benefits, and a family atmosphere.

Account Executive - Managed Services

A sales role that requires proven success in sales prospecting and networking in the SMB space, recognizing IT managed services opportunities, and turning leads into long-lasting, profitable partnerships. The Managed Services Account Executive (AE) will drive new managed services prospecting activity and utilize an outcome based selling approach toprovide solutions to meet the clients identified business objectives, financial goals, and operating KPI’s. Additionally, the Managed Services AE will cultivate relationships with existing clients to identify further revenue and retention opportunities. The Managed Services Portfolio partially includes on-prem and cloud server, storage, and backup solutions, desktop management, Microsoft 365, and network management including firewall, switch, WiFi.


Bilingual Retail Sales Specialist

Create energy and excitement in retail around the “sell” of Zirrus offerings. Promote insight into our products, services, plans and technology that directly enhances the customer experience and supports sales growth. We are looking for a Sales Specialist that is bilingual in English and Spanish and that could support any of our retail locations: Yadkinville, Bermuda Run, and Mocksville.


Director, Retail and Customer Service

As the Retail and Customer Service Director, you will oversee strategy, operational excellence and lead the customer experience initiative for prospective and active internet, mobile, and security subscribers. Through the primary responsibilities listed below, this position will play a critical role in the evolution of the Zirrus How We Impress model of interaction. The Retail and Customer Service Director will evolve, develop, and build best-in-class systems, campaigns, and employee culture to improve KPIs and customer satisfaction metrics continuously. The Retail and Customer Service Director will demonstrate a strategic mindset that can articulate multiple business objectives at an executive level while driving results and leveraging the team in every interaction with our customers. Critical to this role is the ability to manage a combination of in-house and outsourced resources to optimize customer service in a data-driven manner, including tactical and strategic retail sales and customer service initiatives.

Success in this role will be measured by optimizing sales and customer service metrics and the resulting positive impact on the company’s Net Income, CSAT, and NPS scores.


IT Service Desk Intern - Fall 2023

This role requires a candidate to be a current college student in an IT or Business-related major that would like to gain IT experience while working within our IT Service Desk team. Interns will be mentored and trained to perform triage and incident management ticket handling responsibilities within our Service Desk team. Ticket handling includes triaging and troubleshooting issues while working with the senior IT team to resolve incidents within established SLA’s, while demonstrating a high level of customer service with end users and clients. The goal of this role is to develop your understanding and ability to support our IT managed and professional services catalog, knowledge base (KB), and ticket handling process, while contributing to the overall success of IT team projects and tasks as assigned. This internship supports the second and third shift and could be located in both Yadkinville and Winston-Salem.


Mainline Construction Supervisor

Supervises and guides day-to-day activities of Mainline Construction teams with all activities related to outside plan construction and equipment.


Residential Sales Representative

We are searching for a high-energy and ambitious Residential Sales Representative. You need to be creative, focused, and have a drive to win.

The sales representative will communicate directly with prospects and existing customers, understand their needs, and recommend products or services that maximize value. The products portfolio includes fiber internet to the home, home security, and wireless cell phones. The Sales Representative is responsible for developing sales and prospecting strategies – both in the field and over the phone, and meeting and exceeding a sales quota. You should be an adaptable, coachable, and a successful sales professional. You have a history of working with integrity, you take initiative for your day, with strong communications skills.

A successful Sales Representative will be a skilled communicator and presenter of value who can find the best fit between customer and product/service. The ideal candidate will be organized, passionate about customers and their problems, and focused on the sales cycle for your customer.


Senior Network Admin

This role requires a resourceful, customer-focused person to manage the day-to-day operation of various IT networks and systems in support of an organization which includes local area networks, wide area networks, network segments, intranets, and other data communication systems.  Additionally, performs incident management, change management, and problem management ticket handling responsibilities with our Service Desk team to resolve incidents, and tasks and complete projects within service agreements and established deadlines.  In summary, lead and contribute to the overall success of IT team projects and tasks.


Staff Accountant

The Staff Accountant will prepare and maintain financial records to track the organization’s assets, liabilities, profit and loss, tax liabilities, and other related financial activities.