Zirrus is all about making connections. Connecting customers and businesses to one another... and to the world beyond the Yadkin Valley. Zirrus provides world-class technology in a variety of products and services with one goal in mind: to enrich the community. A community that demands speed and reliability out of our products as well as pride and commitment out of our people. And we deliver on that promise. Because this is not just any community - this is our community. As a local employer, we provide opportunities for advancement, excellent benefits, and a family atmosphere.
Account Executive - Managed Services
This account executive could be responsible for the Greater Charlotte Area -(Mooresville, Statesville, Hickory, Iredell, etc) or Piedmont Triad Area.
A sales role that requires proven success in sales prospecting and networking in the SMB space, recognizing IT managed services opportunities, and turning leads into long-lasting, profitable partnerships. The Managed Services Account Executive (AE) will drive new managed services prospecting activity and utilize an outcome based selling approach toprovide solutions to meet the clients identified business objectives, financial goals, and operating KPI’s. Additionally, the Managed Services AE will cultivate relationships with existing clients to identify further revenue and retention opportunities. The Managed Services Portfolio partially includes on-prem and cloud server, storage, and backup solutions, desktop management, Microsoft 365, and network management including firewall, switch, WiFi.
Bilingual Retail Sales Specialist
Create energy and excitement in retail around the “sell” of Zirrus offerings. Promote insight into our products, services, plans and technology that directly enhances the customer experience and supports sales growth. We are looking for a Sales Specialist that is bilingual in English and Spanish and that could support any of our retail locations: Yadkinville, Bermuda Run, and Mocksville.
This role requires a candidate to be a current college student in an IT or Business-related major that would like to gain IT experience while working within our IT Service Desk team. Interns will be mentored and trained to perform triage and incident management ticket handling responsibilities within our Service Desk team. Ticket handling includes triaging and troubleshooting issues while working with the senior IT team to resolve incidents within established SLA’s, while demonstrating a high level of customer service with end users and clients. The goal of this role is to develop your understanding and ability to support our IT managed and professional services catalog, knowledge base (KB), and ticket handling process, while contributing to the overall success of IT team projects and tasks as assigned. This internship supports the second and third shift and could be located in both Yadkinville and Winston-Salem.
Mainline Construction Operator
Responsible for the safe operation of various powered equipment needed to complete mainline material installations.
Miscellaneous Construction Helper
Regularly performs duties to support all facets of outside plant and mainline constructions. Comprehensive, onsite preparation and installation of outside plant materials such as fiber network, buried cable, splicing vaults, pedestals, repairs, and other associated items.
Residential Sales Representative
We are searching for a high-energy and ambitious Residential Sales Representative. You need to be creative, focused, and have a drive to win.
The sales representative will communicate directly with prospects and existing customers, understand their needs, and recommend products or services that maximize value. The products portfolio includes fiber internet to the home, home security, and wireless cell phones. The Sales Representative is responsible for developing sales and prospecting strategies – both in the field and over the phone, and meeting and exceeding a sales quota. You should be an adaptable, coachable, and a successful sales professional. You have a history of working with integrity, you take initiative for your day, with strong communications skills.
A successful Sales Representative will be a skilled communicator and presenter of value who can find the best fit between customer and product/service. The ideal candidate will be organized, passionate about customers and their problems, and focused on the sales cycle for your customer.
This role requires a resourceful, customer-focused person to manage the day-to-day operation of various IT networks and systems in support of an organization which includes local area networks, wide area networks, network segments, intranets, and other data communication systems. Additionally, performs incident management, change management, and problem management ticket handling responsibilities with our Service Desk team to resolve incidents, and tasks and complete projects within service agreements and established deadlines. In summary, lead and contribute to the overall success of IT team projects and tasks.
The Outside Plant Technician will maintain control of outside plant (OSP) activities around assigned work sites, staking and maintaining accurate field notes, supporting project timelines, and inspecting, designing and providing accurate Staking Sheets for projects.